I’ve been doing a bit of digging. No not in the garden…
It turns out after speaking to Tim Gibbs in the US office of Datastorm, that my rig is indeed second hand and was well over a year old when Isatlan sold it to me as brand new.
Isatlan in that case conned me, ripped me off, duped me with false promises and statements. I’ve contacted trading standards to see what can be done.
In the meanwhile I’ve been in discussion with Barry Lieberman from Ethnet. He’s near Royston and is the main UK importer for equipment from Datastorm. He reckons that if I ‘sell’ back parts of the kit to Isatlan and buy new from him, he guarantees to get it working. So I emailed Isatlan and they’re up for it so that’s what’s happening.