Hoddy’s rip me off

Since having my clutch done at Hoddy’s I’ve had nothing but problems. The van has been in for several repairs but the main thing was the clutch was failing. I took it back to Hoddy’s who said I needed to pay all over again, then they would send the clutch off to be investigated to see if it had failed. 

I explained that that wasn’t how things worked. Consumer law says they must repair or replace the defective item and I should not incur any cost. Things actually got quite heated but they were adamant unless I paid they would do nothing. 

Over the course of a few weeks I visited several times but each time they flatly refused and in the end we had a massive row about it in their office. I was so very angry because I’m a bit fed up of companies who feel they can rip their customers off as and when they choose and nothing gets done about it. As I know from the satellite internet debacle  and the subsequent Alden mess trading standards are worse than useless, so after much anger and frustration I simply had to walk away and leave it. What else could I do? Taking private civil action would have cost me much more than a new clutch would.

I finally found a new garage in Birmingham called Roopyal who fitted a new clutch, but once everything was in bits they said unless I replaced the flywheel they could not warranty the clutch. Why? Because it was their practice to skim the flywheel or better still to replace it. I asked if there was any evidence that there was something wrong with the flywheel and they said no but after 11 years and the problems I’d had with the clutch it ‘probably would’ need replacing. 

Never heard so much bollocks in my life lol but here again stuck in the same position: ask them to do it and pay way more than I should? Say no and drive away without a warranty? The decision was made in the end regarding time because there simply was no time to wait for parts and get the job done before I was due at work. So I had to say no. 

Another new hope?

I travelled down to Taunton in Somerset last night to Vanbitz, to get the Alden Netmaster fitted. For £3,500 this is billed as the best commercially available mobile internet you can get without being  a lottery winner. I went off on my bike while they fitted it, it took most of the day for some reason. But they said I could hang around for the night to test it out if I wanted to. Given the history of disappointment I’ve had from Datastorm I said I’d do that.

When I went to pay them the bank would not let me spend the £3, 250 owing, so I phoned Alliance and Leicester, knowing it was an unusual amount.  They said over the phone that they could not fix it cos it was some kind of error lol. It took me four attempts and about 20 minutes to finally pay them. Anyway, I tested it as best I could and it seemed to be quick and work fine. I really like the simplicity but I’d rather get off somewhere and test it properly so I prepared for an early start in the morning.

Adios Datastorm

The satellite is clearly not ever going to work properly, and despite all the promises from Barry Lieberman at Ethnet, he has failed to get it to work and the only thing he’s good at is collecting his £70 per month connection fee.

I’ve decided to call it a day and cancel anything to do with Datastorm.  £8,000 totally wasted. I’m gutted but what can you do? Trading Standards don’t want to know as “the case is too complex”, Isatlan are out of the picture and Ethnet simply don’t take my calls anymore. Speaking to Datastorm in the US it’s apparent that Isatlan sold me a second hand mount which was at least 18 months old when I got it, however there’s nothing they can do.

My dongle has always proved reliable anyway so I will stick with that for the time being. Amazing how a £30 piece of kit smaller than a packet of cigarettes can outperform an £8,000 satellite system…

Yawn … satellite not working

Picture of colourfully painted shops in Llanberis
Llanberis

Well I’m having a fantastic time here in Llanberis, it’s a shame that the rig isn’t. It failed to connect yet again and Nick is now not answering his phone most times I call. Barry Lieberman still calls, to ask for his £70 a month connectivity fee.

Thank God for the Vodafone USB modem! It was supposed to be a backup but it’s my main form of communication with the internet and work now!
So much for Ethnet ‘guaranteeing’ to make things work. The fact that they won’t answer the phone anymore kind of says they’ve given up on it.

Anyway, this is a view of Llanberis high street, including the fabulous Pete’s Eats. If you’re hungry this is the place to go: real tasty food at reasonable prices. It get’s crowded in the season but well worth the wait. I can also recommend the Chinese takeaway across the road 🙂

All change!

So, I sold the LNB, the dish, the modem and the controller back to Isatlan for £1,200 and Ethnet replaced them all for just under £1,000.

I now have the F1 mount and new dish, new LNB, DW7000 controller and the HN7000s Modem.

Nick, the engineer for Ethnet got it working straight away.

Fingers crossed.