Hoddy’s rip me off

Since having my clutch done at Hoddy’s I’ve had nothing but problems. The van has been in for several repairs but the main thing was the clutch was failing. I took it back to Hoddy’s who said I needed to pay all over again, then they would send the clutch off to be investigated to see if it had failed. 

I explained that that wasn’t how things worked. Consumer law says they must repair or replace the defective item and I should not incur any cost. Things actually got quite heated but they were adamant unless I paid they would do nothing. 

Over the course of a few weeks I visited several times but each time they flatly refused and in the end we had a massive row about it in their office. I was so very angry because I’m a bit fed up of companies who feel they can rip their customers off as and when they choose and nothing gets done about it. As I know from the satellite internet debacle  and the subsequent Alden mess trading standards are worse than useless, so after much anger and frustration I simply had to walk away and leave it. What else could I do? Taking private civil action would have cost me much more than a new clutch would.

I finally found a new garage in Birmingham called Roopyal who fitted a new clutch, but once everything was in bits they said unless I replaced the flywheel they could not warranty the clutch. Why? Because it was their practice to skim the flywheel or better still to replace it. I asked if there was any evidence that there was something wrong with the flywheel and they said no but after 11 years and the problems I’d had with the clutch it ‘probably would’ need replacing. 

Never heard so much bollocks in my life lol but here again stuck in the same position: ask them to do it and pay way more than I should? Say no and drive away without a warranty? The decision was made in the end regarding time because there simply was no time to wait for parts and get the job done before I was due at work. So I had to say no. 

Satellite woes…

Well the Alden satellite is performing OK as long as the wind stays down. It’s almost useless in 10 mph or over winds. The laptop appears fine since I uninstalled that IOBit software, but the batteries still seem to be wearing more quickly than they should. I think eventually I’m going to have to find a decent auto-electrician and find out exactly what the problem is.

Wish me luck tomorrow as it’s Monday, back to work and it’s been windy all weekend. As Blunderfone is still not working I rely exclusively on the satellite now.

Alden Hiccups

I finally managed to open an account with the German company IPcopter who run the ground station, so I can use the Alden satellite system. It’s not that expensive if you buy a full year of connectivity upfront, although quite restrictive on bandwidth, so I won’t be using youtube or even email on it.

It’s proven difficult to get connected a couple of times, but the guys who do tech support managed to lead me over the phone to get a connection. It seems very susceptible to wind though, far more than I would have thought. However it’s fast enough once connected so I’ll stick¬†with¬†it and see how it goes.

Another new hope?

I travelled down to Taunton in Somerset last night to Vanbitz, to get the Alden Netmaster fitted. For ¬£3,500 this is billed as the best commercially available mobile internet you can get without being¬† a lottery winner. I went off on my bike while they fitted it, it took most of the day for some reason. But they said I could hang around for the night to test it out if I wanted to. Given the history of disappointment I’ve had from Datastorm I said I’d do that.

When I went to pay them the bank would not let me spend the ¬£3, 250 owing, so I phoned Alliance and Leicester, knowing it was an unusual amount.¬† They said over the phone that they could not fix it cos it was some kind of error lol. It took me four attempts and about 20 minutes to finally pay them. Anyway, I tested it as best I could and it seemed to be quick and work fine. I really like the simplicity but I’d rather get off somewhere and test it properly so I prepared for an early start in the morning.