It’s been preying on my mind about A1 clutches. They can’t simply waste an entire day by saying “Come and get your van and take it away we don’t want to work on it.” Besides that I’ve got a 2 year warranty and I don’t want to feel crap about going in if I need to.
So I rang them and spoke to the owner Rick. I went through everything briefly with him and he was good about it, but sort of standing up for his staff, as you’d expect. We agreed that on return to the UK we’d meet up and talk about how to move forward.
Update: I never went. In my experience garages never, ever come to an agreement that suits anyone but them so I’ve left it and will simply cross my fingers that all goes well.